Payment Options
Client Portal
Home About Services Technology Career Contact


Asset Management Outsourcing (AMO) offers a variety of collection services crafted specifically for the utility industry. AMO delivers reliable solutions for revenue challenges, driven by deregulation and other market forces, with a focus on improving credit controls and reducing bad debt. We provide a broad range of accounts receivable solutions that are customized to meet your specific needs, from first bill to final collection:

Customer Care

Proactive contact to enhance customer satisfaction

  • Courtesy Contact (Service satisfaction, assistance programs, energy services)
  • Customer care routing dispute resolution
  • Credit review analysis - risk management
  • Special handling services tailored to your specific needs

Early Stage Contact

Proactive contact to reduce delinquency

  • Friendly reminder contacts
  • Direct pay recruitment
  • Payment plan management
  • Inbound call management

Disconnect Management

Proactive contact to avoid disconnect and collection

  • Final bill resolution contact prior to write-off
  • Hot-line intercept call management services
  • Urgency payment services
  • Interactive voice response services

Third Party Collections

Proactive suite of services to recover revenues

  • Minimum account resolution standards to ensure a uniform approach to QA
  • Traditional first placement services that targets payment in full
  • Secondary placement services that targets account resolution
  • Legal intervention services to supplement traditional efforts