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In today's rapidly changing telecommunications market, effective receivables and customer relationship management are key to competitive success. Asset Management Outsourcing (AMO) has extensive experience collecting local, long distance, wireless, ISP/internet access, and bundled telecommunications portfolios. We provide a broad range of revenue cycle management services that include:

Telecommunications Services

  • 1st Party Collections
  • Pre & Post Charge off
  • Account Reconciliation
  • Letter Series

First Party Collections

  • Maintain customer retention and goodwill
  • Dialer management expertise
  • Cure the amount due and update account
  • Automated skip effort -white page search
  • Identify high risk probable skips for manual collections or search effort
  • Letter campaigns

Legal Expertise

  • AMO's National Attorney Network covering all 50 states
  • Acute understanding and application of state specific regulations

Third Party Recovery

  • Unique collection approach
  • Dialer management expertise
  • Manual efforts maximize personal communications
  • Trained experts who can handle unique objections and help educate the consumer
  • Letter campaigns